FAQS
1. Question: What kinds of services does Sunquest Pools provide?
Answer:
-Chemical Only Service |
Weekly Maintenance |
-Intermediate Service |
Weekly Maintenance |
-Full Service |
Weekly Maintenance |
-New equipment sales, installation and repair service. |
-Maintenance services, i.e., filter cleanings, green pool clean-ups, seasonal openings. |
2. Question: What area does Sunquest Pools Service?
Answer: Weekly service area covers greater Chico, California area only.
Maintenance service call area covers greater Northern California area only (One time service calls. Trip charge may apply).
3. Question: Does Sunquest Pools provide estimates for all work to be performed?
Answer: Sunquest Pools does provide free estimates for all work to be performed.
4. Question: If my pool is green, how long will it take for Sunquest Pools to "clear it up?"
Answer: The time for a green pool to become crystal clear varies, but generally Sunquest Pools can clear up a green pool within a week. Please contact us with the specifics of your situation for an estimate of both time and expense.
5. Question: Does Sunquest Pools sell pool and spa chemicals to individuals not on weekly service?
Answer: Yes-free local delivery.
6. Question: Does Sunquest Pools sell pool and spa equipment to individuals not on weekly service for the individual to install himself?
Answer: Yes-free local delivery.
7. Question: If I just had a pool built or bought a new home with an existing pool, can Sunquest Pools help me "learn the ropes" and get my pool ready for use?
Answer: Sunquest Pools can provide a one-time visit start-up service for new pool owners. Please contact us for pricing information.
8. Question: If I am not a monthly service route customer, can Sunquest Pools clean my filter, make repairs to my equipment, or change my pool light bulbs?
Answer: Sunquest Pools can provide maintenance or new equipment installation for non-route customers. Please contact us with the specifics of your maintenance issue for pricing information.
9. Question: If I buy pool or spa equipment from another company, can Sunquest Pools install it?
Answer: Unfortunately, because of liability and warranty issues, Sunquest Pools can only install equipment purchased through Sunquest Pools.
10. Question: Does Sunquest Pools provide weekly maintenance service to commercial pools?
Answer: Yes-Sunquest Pools provides weekly maintenance service to both commercial and residential pools.
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